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Freight World® Contact
Freight World operations team on the warehouse floor with a forklift

Freight World® has grown from a staff of 25 and three offices into a team of over 100 people, ranked among the top five logistics organisations in the country. Wholly management and staff owned, and 100% Zimbabwean.

Who We Are

A LOGISTICS LEADER SINCE 1991.

Dynamic and
professionally managed.

A Freight World team member in a hi-vis vest checking a shipment against a clipboard in the stores

Our Story

Freight World is a dynamic and professionally managed global logistics and customs clearing organisation. Our strength lies in combined expertise built over many years of experience.

Established in 1991, we have steadily grown from a staff complement of 25 and only three offices to now employing over 100 people, with offices in all major cities and customs ports across Zimbabwe.

Our mission is to provide total quality freight logistics solutions. We are certified to the ISO 9001 Quality Management System and accredited as a licensed ZIMRA customs clearing agent at every port in the country.

FROM 1991 FORWARDA city highway interchange at night, freight corridors lit by light trails WE DELIVER

ESTD. 1991
HARARE, ZIMBABWE
©FW

(1) Experience

More than 150 years of combined senior management experience in shipping, forwarding, customs clearing and warehousing. Every shipment is handled by people who have done it for a living.

A cargo inspection underway against stacked freight

(2) Staff loyalty

A team that exists like a family, with unparalleled loyalty from all our staff members. The same hands move your cargo year after year, and that continuity is part of the service.

A logistics team working together in a warehouse

(3) Quality management

Certified to the internationally acclaimed ISO 9001 Quality Management System, and an accredited, licensed ZIMRA customs clearing agent clearing swiftly at all customs ports.

An operations manager reviewing cargo at the port

(4) Technology

Linked by satellite to a highly efficient international network with electronic data interchange, cargo tracking and monitoring. All offices are fully computerised and on VoIP.

A night sky over a connected logistics network
An aerial view of logistics trucks parked at a depot

Established 1991
25 staff · 3 offices → 100+ people

Three decades of moving the goods.

Freight World was founded as a subsidiary of TSL and built into an independent, wholly management and staff owned company through a management buy-out. Today we run offices in every major Zimbabwean city, a clearing presence at every customs port, and regional reach to Johannesburg, Durban and the world through our global partner a.hartrodt.

( Our Values )

The standards every shipment is held to.

( Directors )

Decades of shipping experience, at the top of the company.

Executive Chairman · Founder member

Ben Mukandi

Ben started his shipping career in 1976 with Manica Zimbabwe, moving to Casalee Cargo in 1984 as Airfreight Exports Manager and rising to Operations Manager. In 1988 he ran operations for AMI, a Belgium-headquartered international shipping company, before rejoining Casalee in 1990 as Operations Director. He co-founded Freight World as a subsidiary of TSL, and led and negotiated the management buy-out that made the company independent.

Managing Director

Felix Nyaruwanga

A University of Zimbabwe BBus Studies Honours graduate (1991) with 16 years in customs clearing and shipping, including three years at the Department of Customs and Excise as a senior examinations officer. Across a decade at Freight World he rose from Imports Controller to Operations Director. He is strong in customs rules, valuation and tariff classification, and holds an MBA from the University of Zimbabwe.

Sales Director

Paul Chawafambira

Paul began his career at Manica Freight in 1980 as a Surface Imports Clearing Clerk, moving into airfreight by 1983 and on to Casalee Cargo as Imports and Exports Manager, then Projects Manager. He joined Freight World as Projects Manager in 1994, becoming Projects and Sales Manager and then Marketing Director in 1999. He leads the company's sales and projects work.

A truck driver heading out at sunrise on the open road
1991The year we started
100+People on the team
Top 5Logistics organisations in Zimbabwe
150yrCombined management experience

Work with a team
that runs like a family.

Tell us your route and we will tell you how we move it.

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